Refugees

UN issues winter aid to refugees in Lebanon

By Nohad Topalian in Beirut

A Syrian refugee in Lebanon uses his UN-issued red card to withdraw winter aid money. [Nohad Topalian/Al-Mashareq]

A Syrian refugee in Lebanon uses his UN-issued red card to withdraw winter aid money. [Nohad Topalian/Al-Mashareq]

The UN High Commissioner for Refugees (UNHCR) has begun distributing winter aid to refugees in Lebanon to help them during the winter season.

As it does every year, the UNHCR and its partners allocate an amount of money for Syrian refugees in Lebanon for the purchase of heating equipment and other winter essentials.

This year's aid is of great importance, refugees told Al-Mashareq, given the difficult economic conditions and high food prices that Lebanon is currently facing.

The monetary value of the winter aid that each Syrian refugee receives amounts to 560,000 Lebanese pounds ($370). The aid covers a period of five months -- from November to March -- and can be withdrawn using the joint red debit card.

Refugees wait outside the UNHCR office in the Bekaa valley in Lebanon to receive aid. [Photo courtesy of the UNHCR]

Refugees wait outside the UNHCR office in the Bekaa valley in Lebanon to receive aid. [Photo courtesy of the UNHCR]

Khawla al-Youssef, a Syrian refugee displaced from Daraa to Bar Elias, said the money enables her to buy heating fuel and winter clothes for her three children, and to reinforce their tent to prevent rainwater from entering it.

"We depend every winter on the money given to us by the UNHCR to buy means of heating for the tent in which I live with my husband, children and parents-in-law," she told Al-Mashareq.

Al-Youssef said the aid "comes at the right time because my husband does not work in the winter, and even more so in light of the difficult economic situation in Lebanon".

Refugees trying to stay warm

While a large number of refugees living in informal camps in Bar Elias say the winter aid fills an "urgent need for them as it enables them to buy means of heating," they do not hide their concern that they might need more financial aid to buy food, whose prices have risen due to the economic circumstances in Lebanon.

Meanwhile, some refugees say they have yet to receive any aid from international organisations.

"I have not received any winter aid for three years, despite our need," said Mufidah Mustafa, a Syrian refugee displaced from Aleppo to the town of Jdeidet Ghazir.

Mustafa is the mother of two, a 21-year-old son who works only seasonally, and a 20-year-old daughter who is married and is herself a mother of four children but has no breadwinner because her husband is ill.

"I do not know why I am not receiving the winter aid even though I have a file with the UNHCR," she said.

"Most refugees are receiving it, including my daughter, who received 560,000 Lebanese pounds that is helping her meet the needs of her young children," Mustafa said.

She said the only means of heating she now has are "wool blankets".

Cash aid helps most vulnerable families

UNHCR senior public information assistant Joy Yazbek said every winter, the UNHCR and its partners provide seasonal cash assistance to the most vulnerable refugees to help them stay warm and dry and survive the harsh winter season.

The winter aid "is disbursed to 860,000 Syrian refugees, or about 172,000 families, and 9,000 Iraqi refugees, or 3,000 families, all of whom live below the poverty line", she told Al-Mashareq.

More than three quarters of the Syrian refugees live below the poverty line in Lebanon, she said, noting that they make less than 6,000 Lebanese pounds ($3.80) per day.

In light of the economic crisis that has hit Lebanon in recent weeks, the UNHCR's winter campaign this year will also include the most vulnerable Lebanese families "to ensure they stay warm during the winter months", she said.

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42 Comment(s)

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How can I get the red card?

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I need housing assistance. Please help.

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I don't have a home or a tent. I'm staying with my family.

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How can I get a red card? My child is sick. We're very poor. Please respond and help us.

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How much is the assistance?

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Help

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I suffer from poverty.

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My financial situation is really bad. My husband is sick, and my daughter needs a medical operation.

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I need assistance for the red card. I need an answer.

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I'm not receiving any assistance.

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Peace be upon you! How can i get a red card? I need it.

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We do exist, but we aren't humans.

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Peace be upon you! How can I get a red card? I'm in need.

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I need winter assistance as soon as possible.

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Winter assistance

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Not any more. We are done.

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Peace be upon you! How can I get a replacement for a lost red card?

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How can I get the red card?

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I need assistance.

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We have the card for the poorest people, but we haven't received the winter clothes. Please help. 70611387

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I need winter assistance.

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I need winter assistance. My phone number is: 71243486. I have a child with special needs and he has the right to receive assistance. He suffers from excessive electrical activity of the brain.

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I need winter assistance.

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I need help. I'm jobless.

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They contacted me to come and get the card. However, when I call, nobody answers. Please help.

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We want financial assistance to improve the livelihoods.

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I haven't received any assistance from the UN, and I don't have any UN cards. When I call them, they tell me that they have submitted my request.

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I received only 955000, no dollars.

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I'm Nadia al-Darwish. I received the card 17 days ago, but it hasn't been activated yet. Our situation is tough. Check your lists, and see [unintelligible]. I have young children who have been affected by cold and hunger.

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Shame on you, brother! I applied for the UN card four months ago. My children and I are starving. I’ve been looking for a job everywhere, but to no avail. Each time I call them about the card, they say they sent a message to the old number.

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I'm Belal al-Soda. I'm from Beirut. I'm a special needs person. I don't have a job. I have two young children aged 4 and 1. Please help.

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May God avenge you!

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Excellent

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Those who are supposed to protect it are its thieves.

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May God help them! They can’t catch up with this. I have been registered for five years, but to no avail. Fear God about us! You will see this in your children’ health.

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They gave me the red card on 2 December 2019, but they haven’t activated it yet and we haven’t received anything.

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Oh no, they still haven't sent a confirmation letter.

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I’ve made more than 50 calls, but nobody responded. I’d like to add my daughter to the file.

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We used to receive 260 four years ago. They gave us for 6 months, and then dismissed us.

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I have been registered for two years, but they haven’t given my any assistance or cards. I have a daughter and I’m unemployed. My situation is tough, and there isn’t anyone to help me.

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There is no justice; my kids and I are dying of cold.

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Until now, they haven't given me the card. We're dying of cold.

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